---
title: "Websites"
canonical: "https://facultystaff.clas.uconn.edu/space/CFSKB/28979003393/Websites"
format: markdown
---
All UConn entities — including schools, colleges, departments, centers, institutes, programs, and research labs — are required to use a uconn.edu domain and University-approved web hosting. Most public-facing websites must be built in [Aurora](https://aurora.uconn.edu/), UConn's WordPress content management system. 

University offices manage web hosting, technical infrastructure, and web standards, while departments and units are responsible for maintaining their website content. 

The CLAS Office of Communications can help with website planning, content strategy, accessibility, search engine optimization (SEO), analytics, and other content-related questions. 

Planning a new website or need help with an existing one? Email <u>[clas_communications@uconn.edu](mailto:clas_communications@uconn.edu)</u> or [contact a member of the CLAS Communications Office](https://clas.uconn.edu/about/directory/?group=Dean%E2%80%99s%20Office&tag=Communications). 

## University Policies, Guidelines, and Requirements 

### [UConn Web Policy](https://policy.uconn.edu/2011/05/24/uconn-web-policy/)

All website owners and administrators should review the UConn Web Policy to understand their responsibilities.  

**Please note**: Department heads and unit leaders are considered site owners under this policy and should be familiar with its requirements. 

### [University Web Standards](https://uconn.sharepoint.com/:f:/s/UconnBrand/IgAkO25DZaNaQpiZIlv-TxGQAaQG2SVmru6TvIiou2yykNE?e=kDCKxP) 

University Communications establishes standards for University websites, including requirements for domains, hosting, design, content, and site management. 

### [UConn Digital Accessibility Policy](https://policy.uconn.edu/2019/08/02/digital-accessibility-policy/) 

All UConn websites must comply with the University's Digital Accessibility Policy. [Learn more about digital content accessibility](https://uconn.atlassian.net/wiki/spaces/CFSKB/pages/28977725448). 

## Aurora 

Aurora is UConn’s WordPress-based website platform for public-facing University websites. <u>[Information Technology Services (ITS) Web Development](https://webdev.its.uconn.edu/)</u> maintains the system, themes, hosting, and technical infrastructure. 

### Account Requests 

Use the [Aurora Account Request Form](https://aurora.uconn.edu/requests/account-request-form/) to request a new website. Please review the <u>[UConn Web Standards](https://uconn.sharepoint.com/:f:/s/UconnBrand/IgAkO25DZaNaQpiZIlv-TxGQAaQG2SVmru6TvIiou2yykNE?e=kDCKxP)</u> before submitting an account request.  

Account requests are reviewed and approved by University Communications and the CLAS Office of Communications. Once approved, you’ll be able to create and manage your site using UConn’s supported templates and tools. 

### Aurora Trainings and Guides 

Access <u>[training videos and step-by-step instructions](https://aurora.uconn.edu/classic-editor/guides/)</u> on how to build and maintain websites in Aurora. You can also browse articles on Aurora in the [UConn ITS Knowledge Base](https://kb.uconn.edu/space/IKB/10749248416/Aurora).

## Web Support  

### Technical Support 

[If your Aurora site is unavailable, first check the IT System Status website](https://itstatus.uconn.edu/). If University systems are operating normally, email <u>[webdev@uconn.edu](mailto:webdev@uconn.edu)</u> to open a ticket with the UConn Web Development team. 

### Content Support  

The CLAS Office of Communications provides guidance to CLAS units on website content strategy, information architecture, accessibility, SEO, and analytics. The office can also assist with website updates and content planning. 

## Requests for New Web Projects  

Planning a new website or redesigning an existing one? Contact the CLAS Office of Communications early in the process. We’ll help you assess your needs and connect you with the appropriate resources and services. 

Email <u>[clas_communications@uconn.edu](mailto:clas_communications@uconn.edu)</u> or [contact a member of the CLAS Communications Office](https://clas.uconn.edu/about/directory/?group=Dean%E2%80%99s%20Office&tag=Communications).